Privacy Policy

Welcome to On My Way. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and application.

1. Information We Collect

When using On My Way, we may collect and process the following types of data:

  • Personal Information: Name, contact details, email address, phone number, and payment details.
  • User Information: Data you provide when using our services, including profile details.
  • Usage Data: Information about how you interact with our website and application, including device type, IP address, and browser type.
  • Cookies and Tracking Technologies: We use cookies to improve user experience, track interactions, and analyze traffic.

2. How We Use Your Information

We use collected data for the following purposes:

  • To provide and maintain the website and application.
  • To improve our services and user experience.
  • To process payments and transactions.
  • To ensure security and prevent fraudulent activity.
  • To comply with legal and regulatory obligations.

3. Cookies and Tracking

The On My Way website and application record and track your usage through cookies and other monitoring tools. These technologies help improve our services and provide a better experience.

You can manage cookie settings in your browser, but some features of the website may not function properly if cookies are disabled.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. After that, we securely delete or anonymize the data.

5. How We Share Your Information

We do not sell your personal information to third parties. However, we may share data with:

  • Service Providers: Payment processors, analytics providers, and technical support services.
  • Legal Authorities: If required by law or in response to legal requests.
  • Third-Party Integrations: If you use external services connected to our platform.

6. Your Rights

You have the following rights regarding your personal data:

  • The right to access, correct, or delete your information.
  • The right to object to data processing.
  • The right to withdraw consent for marketing communications.
  • The right to request data portability.

To exercise your rights, please contact us using the details provided below.

7. Security Measures

We implement security measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

9. Compliance with Data Protection Laws

We comply with applicable data protection laws, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data. If you believe your rights have been violated, you may contact relevant authorities.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. You should review this policy periodically to stay informed about how we handle your data.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: